• Store Credit & Exchanges
If you prefer, we can issue your refund as store credit to use toward a future order.
Exchanges are processed as soon as your returned item is received and the replacement stock is confirmed.
Faulty items
If you receive a faulty item, please email pandcbrand@outlook.com within 7 days of delivery with your order number and clear photos of the issue so we can assist you promptly.
Faulty or wrong item received?
If you receive a faulty or incorrect item, please email us within 7 days of delivery with photos of the issue. We’ll resolve it as quickly as possible.